Fachartikel zum Thema Enterprise Social Network
Sunday 16 Mar 2014 Posted by Powerslave Admin
2013 Google+ relaunch: 5 things Google screwed up!
Monday 10 Jun 2013 Posted by Nicolay Mausz
Just over a year since the last major redesign to Google+, Senior Vice President Vic Gundotra revealed a completely new layout at I/O 2013.
Surprisingly it was available instantly at the same evening for all users. What a difference to Facebook's relaunch plans: Facebook announced its new design in March but most users are still not able to get hands on it (www.facebook.com/about/newsfeed). They are far behind their own roll out plans.
As a company who develops an Enterprise Social Network these projects are really interesting for us and so we had a deeper look at it again. Since Facebook is still missing its new features, this blog posts covers only the new Google+ version. There are some really nice ideas like the multi column activity stream and the cool tag features. But it turns out quite fast, that there are many issues which make using Google+ not a pleasure. I am not a web designer so I am seeing this from a programmers point of view.
So what is Google+ doing wrong?
1. Posts in the activity stream are not in correct order
Also the size of some posts is quite often random as well. After scrolling the stream a little bit down, very big posts, which are 5-6 times bigger than any others, might pop up. And these posts are not special ones with e.g. many "Likes"/+1, comments or just ads. And after reloading the page a diffrent post this might be the big one. A frustrating experience.
3. Too much space between the top of window and first post
What is most important in a Social Network? Of course the newest posts. People just want to know, if there is something new and what this news is about. So these news should be on top of the page. Facebook uses 130px in height for the header and publisher before the first post is displayed. The new Google+ has got 350 pixels before the fits post - 220 pixels more! It wastes too much space for:
- a way too big search field
- a filter menu
- also a too big publisher
4. Confusing Publisher
The new publisher is one of the most critical elements in the new design:
- It is wasting too much space. E.g. there are not many good reasons to show these app icons like "Text" or "Picture" all the time. It should be opened just after clicking inside the publisher text.
- Not all actions are leading to a publishing process: the "Hangout" button might not be a good idea here.
- Some different actions are doing the same: by clicking on "Text" the user can upload photos. The same dialog opens after clicking on "Photos" directly.
- Some dialogs are looking unfinished: click on "Video" opens a full screen and nearly [object Window] white window for instance.
- The user is forced to select an event photo from a design library for events. Clicking on (X) on the photo does not remove that photo as one might expect. No, it is closing the form!
5. Other issues.
- Scrolling down and then up again makes top menu bar much bigger and overlaps the expected content at top.
- The new chat design has too much clutter - the one in other google apps looks better.
- The communities are great but seem to be unfinished: There is no photo album view and documents are missing (Google Docs ?). Uprights photos in stream are using too much space sometimes.
- Access to the communities should be more direct.
Google+ looks like a early beta after this relaunch. On the one hand Google was much faster then Facebook improving their product. But on the other hand it would have been better, to invest more time in basic features like the publisher or the activity stream, than in new photo editing features. For the user these basic features are much more important than additional fancy tools.
What does it mean for the Social Intranet?
In a Social Intranet the requirements to the user interfaces are more or less the same as for these open Social Networks. For me the most interesting question when lookin at Google+ was: does a multi column activity stream makes sense? My answer is: yes - it is a useful feature but it should be done the right way.
An intelligent electronic form solution that is easy to create, and easy to manage!
Monday 29 Apr 2013 Posted by Nicolay Mausz
- Focus on ease of use: Create and deploy rich, dynamic forms
- Fully integrated in our Enterprise Workflow Engine and can be easily embedded in your coporate portal
- Our form builder provides an intuitive drag-and-drop interface that make it very easy to create the forms using nothing but your web browser
- Group and arrange form elements in a variety of ways – collapsible sections, multiple columns and panels.
- Provide dynamic behavior via business rules – conditional sections that display when required, or computed values.
- Digital signatures ensure data integrity.
- Automatic, sophisticated input validation via AJAX
- Generate PDF snapshots when submitting form which can be send via email in process
- Export forms and controls as templates
- Usage of modern web techniques like jQuery also provides an API interface
Ad-Hoc Tasks a super intuitive and easy task management!
Tuesday 9 Apr 2013 Posted by Nicolay Mausz
Design considerations for Enterprise Social Networks and modern intranets
Thursday 18 Oct 2012 Posted by Nicolay Mausz
One of the key aspects of a software product is the look&feel of the user interface.At the moment nearly the whole software industry is affected by huge changes in this area. This is due to new devices like tablets or smartphones on the one hand and also a result of the bigger screens on desktop computers on the other hand. A good example is the new operating system Windows 8 which tries to solve everything in one product. Also Apple integrates more and more mobile features from iOS to OS X. In web based products like the ones from our company this is also driven by the new HTML 5 technologies. So we have to face a lot of new challenges:
- Bigger screens on companies intranet: some years ago everything had to be optimized for only 800 pixels width for example which is way too small now.
- Smartphones are the full opposite of that: small screen with touch interfaces.
- Tablets which are something in between of desktops and smartphones.
- New HTML 5 technologies combined with the limitations of the Internet Explorer. This is the most popular browser in companies and often outdated versions are used.
- The activity stream should be on the first page after the users login into the companies intranet and not hidden in a (sub-)menu.
- The design has to be as minimalistic as possible so the content is more in focus. Many other (Enterprise) Social Networks make many things wrong here.
- Investing in development and in design of every detail of user interface makes the whole experience better.
- The smartphone version cannot be made by just using another CSS. The whole user interface has to be rewritten. Nearly nothing can be used from the desktop version.
- Every content has to be connected with the owners photo. So the user icon is not shown in the activity stream only but also in e.g. DMS or calendar to have more communication starting points.
- Full view of photos have to be adjusted to browser window size and a full screen view has to be offered if possible.
- Not everything has to be a new invention. Most people like to find something they already know from other software products. So it looks more familiar for them.
Enterprise Social Network - three main differences
Sunday 23 Oct 2011 Posted by Nicolay Mausz
- In publisher user can select to make an appointment in calendar - a different form will be shown. Also user might start a company workflow like a ordering process. A ticket system will be filled with a bug. Or information to a client will be added in a CRM. So the publisher might offer a common user interface for many of the companies application making them more attractive for the employees.
- All these example above could generate an entry in news feed and can be commented there. Also by doing some changes like adding new content in a CRM or calendar or uploading a picture in media database, writing an article in a CMS or Wiki will be published as an entry in news feed and can be discussed there as well.
- The comment feature might be added to another application like SAP, a CRM, ticket system and so user can make comments on existing content outside the social network. But these discussion will be shown in news feed as well!
- The notification feature of social network can help to reduce email traffic. In many companies users are bored about full email inboxes and have to make filters on content. So for example status updates in a running company process are not that important for sending it as email.
Thursday 5 May 2011 Posted by Powerslave Admin
I am happy to introduce our new website. There is not only much more information available, it is also simply more fun. We have placed great emphasis on ease of use. On the home page all products are introduced. With the menu button in the upper right you can get to all content directly:
- Powerslave ECMS, workflow and social network including white papers and films
- Our company with information on all sites, blog, contact information etc.
- Customer overview with three interesting case studies to download
- "Solutions" with some examples of our project expertise
The design of the site and the product images is from the company Greenfield (greenfield.pl) located in Sopot.
In the coming weeks and months, more content will be added to our website. Do not forget to subscribe to our RSS blog feed. In addition to general flying dog news we plan to publish articles related to other software development topics here. Some news will still be published on our Facebook page first: facebook.com/flyingdogsoftware